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Website privacy

Privacy Policy

This page explains the data this website handles when you browse, search, or send a request, and the choices available to manage it.

Last updated: 12 November 2026

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In brief

The site handles form details and technical browsing data to serve pages, receive enquiries, measure visits, and protect the site. First-party site statistics are separate from optional Google and Meta tools, which require consent.

01

Scope of this policy

This policy covers the public pages and tools on this website.

This policy applies to the public pages, search, tools, and forms on this website. It describes data handling connected to using the site itself.

It does not cover third-party websites opened from a link on the site, or contracts and documents that are separate from the website.

02

Data the site handles

Some data comes from forms; other data comes from page requests.

When you send an enquiry through a website form, the fields you enter are sent to the site endpoint for processing. They commonly include your name, phone number, email address, request type, city, and message, and may include the page or unit related to your enquiry.

For site traffic statistics and form protection, the site may process your IP address, browser and operating-system details derived from the browser header, preferred language, visit time, and page path. Query parameters and the fragment after # are removed from page paths sent for page-view reporting.

A traffic-source record may include the referring website hostname, landing-page path, and source, medium, or campaign tokens present in the arrival link. The full referrer URL and general search parameters are not sent with a page-view record.

A first-party cookie stores a random visitor identifier to distinguish repeat visits. If the browser cannot store cookies, the site may use a fallback identifier derived from browser signals through FingerprintJS.

Approximate location may be derived from trusted Cloudflare data when available. Otherwise, the public IP address may be sent to IPinfo for a location estimate. The site also stores your last searched city, property type, and bedroom count in a search-preferences cookie.

The Cookie Policy lists the cookie names and durations used by the site and shows their current status in your browser when you open that page.

03

How the data is used

Use is limited to operating, measuring, and protecting the website and its requests.

Data connected to use of the website is used to:

  • Serve pages in your selected language and remember search preferences.
  • Receive website enquiries and route them to the email channel configured for the site.
  • Count visitors and page views, understand traffic sources, and measure page performance.
  • Limit automated submissions and misuse of forms, and protect the stability of the site.
  • Run the site's first-party visitor and page-view statistics separately from the optional Google and Meta tools; the consent choice for those tools does not control these site statistics.
  • Run optional Google and Meta tools only when they are configured for the deployed site and the required consent has been recorded.
04

Services that process data

Data may pass through technical providers needed to run the website.

Website enquiries are delivered through ZeptoMail to the email address configured for the site. IPinfo may receive an IP address for a location estimate. Cloudflare provides network services or approximate location data when available, and its page-performance measurement may run without setting cookies.

Visitor-count records are stored in the site database. Google Analytics, Google Ads, or Meta Pixel may load only when their identifiers are configured for the deployed site and the relevant consent is granted; the Cookie Policy lists the tools and cookies configured for that deployment.

Each provider handles data under its own terms and privacy policy. Processing locations may vary with the service configuration and deployed version of the site.

05

How long data is kept

Retention depends on the data type and the reason it is needed.

Browser cookies remain for the durations listed in the Cookie Policy. The temporary visit marker in sessionStorage is removed when you close the tab.

Unique-visitor records and visit statistics are stored in the site database without a fixed automatic expiry in the current system. Records used to limit automated submissions are configured for automatic deletion after 30 days.

The website code does not set a fixed deletion period for enquiry copies delivered to the email system; their retention depends on the settings of the email service in use.

06

Your choices and data requests

You can manage preferences and optional measurement, and request a review of your data.

You can change your choice for optional Google and Meta tools on the Cookie Policy page. The site's visitor and page-view statistics run separately from that choice. You can also delete the site cookies in your browser settings; this removes the stored visitor identifier and preferences. If the browser blocks cookies, the site may use a fallback identifier based on browser signals.

Where applicable law allows, you may request access to, correction of, or deletion of your data, and withdraw a previous choice for optional measurement tools. A request may need identity checks, and some records may remain where needed for security or legal obligations.

  • For a request about website data, use the contact form and say that your message concerns privacy.
  • To manage cookies and consent, open the Cookie Policy page.
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Policy updates

The latest update date appears at the top of this page.

This policy may change when the site adds a tool or changes how browsing or form data is handled. The text published here applies from the update date shown above and remains limited to use of the website.

For a question about this page or a request about website data, send a message through the contact form.